Shipping & Return Policy

Shipping Information

Processing Time

• Orders are typically processed within 1-2 business days
• You will receive a tracking number via email once your order ships

Shipping Methods & Delivery Times

• Standard Shipping (5-7 business days): Free for orders over $50
• Express Shipping (2-3 business days): Available for an additional $15
• International Shipping: Available to select countries, rates calculated at checkout

Shipping Restrictions

• We currently ship to the United States and Canada
• Some items may not be eligible for international shipping
• P.O. boxes are not accepted

Return Policy

Return Window

• You may return most items within 30 days of delivery

How to Return

1. Contact our customer service team at support@advancedcryptoservices.com to initiate a return. Include your order number and send from the email address associated with your order
2. You will receive a return shipping label via email
3. Package your item securely with all original packaging and tags
4. Attach the return label and drop off at any authorized shipping location

Refund Process

• Refunds will be issued to the original payment method
• Processing time: 5-7 business days after we receive your return
• Shipping costs are non-refundable
• Return shipping fees are the responsibility of the customer unless the item is defective

Exchanges

• We offer free exchanges within the 30-day return window
• Contact customer service to initiate an exchange
• Original shipping fees are non-refundable

Items Not Eligible for Return

• Custom or personalized items
• Items marked as final sale

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery
• We will provide a prepaid return label and send a replacement at no additional cost
• Photo documentation of damage may be required

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